Effective Date: 20 July 2025

Welcome to Multitech Academy (“we”, “our”, or “us”), accessible from https://www.popilsir.in. We are committed to protecting your personal data and your right to privacy when you use our website and services, including purchasing and accessing recorded courses.

This Privacy Policy explains how we collect, use, store, and share your information when you create an account, purchase a course, or interact with our platform.

1. Information We Collect

We collect different types of information to provide and improve our services:

a. Personal Information

When you register or make a purchase, we may collect:

• Full name
• Email address
• Mobile number
• Billing address
• Login credentials (email and password)
• Payment details (processed securely via third-party payment gateways)

b. Course Usage Data

• Courses purchased and accessed
• Video watch history and progress tracking
• Feedback or ratings provided

c. Cookies and Similar Technologies

We use cookies and similar tools to:

• Keep you logged in
• Track user behavior for analytics
• Customize your learning experience

2. How We Use Your Information

We use the information to:

• Register and manage your user account
• Process payments and provide access to purchased content
• Send transactional emails (like login, payment confirmations, or updates)
• Provide customer support and respond to inquiries
• Analyze user behavior and improve our platform
• Send promotional emails or course recommendations (optional – you can unsubscribe)

3. Payment Information

All payments are processed via trusted third-party payment gateways (e.g., Razorpay, Stripe, etc.). We do not store any card or payment credentials on our servers.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share data with:

• Service providers (for hosting, payment, analytics, or support services)
• Legal authorities if required by applicable law or court orders

All third parties are required to comply with applicable data protection laws and handle your information securely.

5. Data Security

We implement standard security practices, including:

• SSL encryption
• Secure server infrastructure
• Regular system audits

While we take data protection seriously, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access or update your personal data
• Delete your account and associated data
• Opt out of marketing communications
• Request a copy of your stored data

To exercise these rights, please contact us at the email below.

7. Data Retention

We retain your information:

• As long as your account is active
• As needed to comply with legal obligations or resolve disputes
• Unless you request deletion

8. Children’s Privacy

Our platform is not intended for users under the age of 13. If we become aware of collecting data from a minor without parental consent, we will delete it promptly.

9. Third-Party Links

Our platform may contain links to external websites or video platforms (e.g., YouTube, Vimeo). We are not responsible for their privacy practices. Please review their policies before interacting.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page with an updated "Effective Date." Continued use of the platform after changes means acceptance of the new terms.

11. Contact Us

For questions, concerns, or data-related requests, please contact:

Multitech Academy
Website: https://www.popilsir.in
Email:  popilsir26@gmail.com
Phone: +91-9829320065